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Webinar Details and Presenter

Case Studies on Adopting New Mobile Apps to Improve Care, Track Progress & Reduce Costs

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SEE how the new integrated technologies and mobile apps are engaging consumers to play an active roles in their treatment plans

HEAR case studies on two organizations using mobile apps to improve patient outcomes and reduce organizational costs

DISCUSS how your organization can leverage this new technology and care strategy

Learn how the Mississippi Adolescent Center, a program of the Mississippi Department of Mental Health and Elwyn, a multi-state provider, are leveraging New Mobile Technologies to Engage Consumers with Chronic Conditions & Complex Needs

Webinar Synopsis: Closing the loop between the consumer and his or her circle of care is paramount to improving the patient (or consumer) experience, improving the health of populations, and reducing the cost of health care. With mobile devices and intelligent applications, organizations are able to engage the consumer and connect information irrelevant of care settings. CARETILES, our marketplace of mobile consumer engagement applications, provides a platform designed to enable the consumer to participate and remain an active stakeholder in designing, monitoring and documenting compliance with their care plan.

With the trend of consumer engagement in health and human services increasing, it has become apparent how important consumer-centric care is. talkingtiles, a CARETILES application, assists individuals with intellectual and developmental disabilities with daily living, visual interactive learning, communication and more. The solution is completely customizable and allows the individual to be an active participant of their own care plan. There are a wide variety of consumer engagement applications but having a seamless integration directly into the treatment plan allows for easier progress monitoring.

The webinar will feature two case studies of CARETILES in action. Learn how the Mississippi Adolescent Center, a state-operated program for adolescents with an I/DD in Brookhaven, MS and Elwyn, a large multi-state provider organization in Elwyn, PA are using talkingtiles to empower consumers to take part in their own care plans and build independence through learning and therapy skills. By taking what they have learned in the classroom, talkingtiles is helping individuals enhance their quality of life as they transition back into the community.

About the Speakers

Donna Horton

Donna Horton, Director of Client Services, Mississippi Adolescent Center

Donna Horton is currently the Autism Coordinator and Director of Client Services at the Mississippi Adolescent Center in Brookhaven, MS.  She earned her Bachelor’s of Science degree from Mississippi State University in 1982; her Master’s of Business Administration from Belhaven University in 2000 and her Master’s of Health Services Administration from Mississippi College in 2006.  During her 14 years at MAC, she has worked as an accountant/auditor, Qualified Intellectual Developmental Disability Professional and Interdisciplinary Team Coordinator.  She graduated from the Certified Public Manager program in 2009.  Donna is licensed as a Nursing Home Administrator and also serves in this capacity at the Mississippi Adolescent Center.

Christina Raftovich

Christine Raftovich, Manager, Data Governance, Elwyn

Ms. Christine Raftovich is currently the Manager, Data Governance for Elwyn, where her professional career exceeds 30 years.  Within her Data Governance role, Christine functions as a clinical liaison for the organization and is a dedicated resource to the enterprise implementation of the CoCENTRIX Coordinated Care Platform.  Her previous position was Program Manager for Elwyn’s Community Residential Services (CRS) where she managed community based residential settings for individuals with intellectual disabilities and behavioral disorders. During her fifteen years with CRS, Christine provided both the operational and clinical supervision to her residences and was responsible for maintaining regulatory compliance. Christine is a graduate of Neumann University with a Bachelor of Science degree in Liberal Arts with a concentration in Information Science and a Master of Science degree in Organizational and Strategic Leadership.


Bill Keyes, SVP of Sales and Marketing, CoCENTRIX

Bill has over 28 years of experience as a sales leader and individual contributor within the healthcare industry. He has directly contributed to the success of multiple businesses, both entrepreneurial start-up companies and Fortune 500 corporations. Bill is a results driven leader with a deep understanding of healthcare and HIT. Prior to joining CoCENTRIX, Bill held senior leadership positions with Allscripts where his sales teams focused on enterprise Care Coordination, Post-acute, ambulatory EHR and Population Health solutions. Prior to Allscripts, he was a key contributor and leader with a start-up company in the Care Management and Discharge Planning space – Extended Care Information Network (ECIN). Prior to that, he held sales and sales leadership positions with McKesson/HBOC and Baxter Healthcare. Bill holds an undergraduate degree in Business (BBA) in Management Information Systems from the University of Iowa and an MBA in marketing from DePaul University in Chicago where he was a member of the Delta Mu Delta National Honor Society for Business Administration. Bill is active in the Leukemia & Lymphoma Society and Tampa Bay Watch charity organizations.