Today, providers are challenged more than ever to improve the quality of care for individuals with intellectual and developmental disabilities. Shrinking budgets, limited resources, and expanding requirements force providers and provider organizations to make choices that can severely impact the level of care they are able to provide. The individualized care plans and coordination of care required to ensure that these individuals are able to adapt and develop the conceptual, social, and practical skills needed in order to function in their daily lives require systems that are flexible and comprehensive. In the community care setting, such systems are many times too expensive, complex, or counterintuitive. Often, they utilize software solutions that are barely interoperable and usually require costly module enhancements or customizations.

The CoCENTRIXccp allows provider organizations to tailor care for individuals with intellectual and developmental disabilities in an integrated, more cost-efficient manner. Additionally, the CoCENTRIXccp provides unprecedented access for consumers to their information, and allows consumers and their families to be active participants in their treatment.

From the individual’s first assessment of needs to outpatient services, hospitalization and transitioning back into the community, the CoCENTRIXccp integrates the documentation of the delivery of care at each unique intercept of the continuum.

1) Mobile Application for Caregivers from First Intercept
CARETILES, an interactive, mobile application, empowers caregivers to successfully identify, understand, and respond appropriately to scenarios where individuals elicit signs of behavioral and intellectual disabilities needs. The application is connected to the CCP platform, enabling caregivers to successfully triage at the first intercept as well as begin documentation of assessments, provider searches and referrals.

2) Bridging the gap between Behavioral, Intellectual Disabilities and Medical
The CoCENTRIXccp offers a singular coordinated 360 degree view of care information, treatment modalities and history of services provided throughout the care continuum. Its robust case management component facilitates appropriate coordination of services with continuous monitoring to ensure treatment/program compliance.

3) Behavioral, Intellectual Disabilities and Medical Components
The CoCENTRIXccp offers an ONC-ACB Electronic Health Record automating and coordinating the key clinical and operational processes within the organization.

Features include:

  • Referral/ Intake
  • Treatment History
  • Assessments
  • Basic Clinical (Allergies, Diagnoses)
  • Person-Centered Treatment Planning
  • Authorizations for Care
  • Orders (Laboratory/Radiology)
  • Results Tracking
  • E-Prescribing
  • Scheduling
  • Vitals Recording
  • Services Recording
  • Progress Notes Recording
  • Census Tracking
  • Incidents Reporting
  • Discharge and Transfers
  • Transition Planning
  • Continuity of Care Document
  • Dashboards/Reports

4) Transition of Care, Coordination, and Monitoring
The CoCENTRIX Platform emphasizes the reduction of duplicative services and provides solutions to eliminate the revolving-door symptom that plagues so many individuals during their cycle of care.

Features include:

  • Workflow Notifications
  • Authorization, Consent + Release of Health Info
  • Pre-discharge Assessment
  • Discharge Plan with Individual and Family
  • Medication and Special Instruction Reviews
  • Documentation of Return of Personal Property
  • Provider Search
  • Referrals
  • Case Management
  • Aftercare Follow-up Reminders
  • Open-ended Monitoring through the use of CARETILES

Benefits of the CoCENTRIXccp include:

Provides true Individual-Centered, Dynamic Risk Manageability
The CoCENTRIXccp’s ability to connect and coordinate providers within the continuum of care  helps continuously monitor and adapt treatment in accordance with changes in the individual’s health and behavior — always balancing risk with support and treatment.

Improve Outcomes
The CoCENTRIXccp provides solutions that increase positive outcomes before, during, and after hospitalization. With tools that assist with early identification of needs, documentation, referral and linking, treatment, discharge management, and ongoing monitoring — providers can automate best practices for greater efficiencies and better outcomes.

Streamline Care
Through the implementation of our ONC-ACB certified, integrated Electronic Health Record — providers have the ability to coordinate and efficiently deliver unduplicated care to individuals across inpatient and ambulatory settings.

Reduce Readmission
The CoCENTRIXccp provides best-in-class discharge management/transition of care tools designed to ensure individuals receive the appropriate community care and do not get entangled into the revolving door cycle. The platform facilitates ongoing monitoring and reentry coordination for housing, vocational employment, ambulatory care, support systems and other services as needed.

Commitment to the Industry
CoCENTRIX has engineered and constructed its product specifically to meet the care coordination requirements of the HITECH Act, Meaningful Use requirements as published by ONC and the new era of interoperability and exchange, patient engagement, and evolving revenue models as demonstrated by Accountable Care Organizations. Rather than incorporate these features to its legacy system, or acquire several disparate legacy products, CoCENTRIX re-designed its offerings to provide the latest Service Oriented Architecture and tools designed for seamless integration among delivery of care systems.

CoCENTRIX has reinforced its commitment to the Industry by engaging our customers to confront the industry required change management process and position themselves appropriately to meet the demands of meaningful use, health information exchange and new reimbursement methodologies while still adhering to the complex requirements of safeguarding individual privacy within the walls of HIPAA and 42 CFR Part 2 compliance. The CoCENTRIXccp facilitates standardization of data exchange like CCDs, Consolidated CDAs, positioning for communication with RHIOs via the DIRECT project, and preparing for Stage 2 meaningful use requirements.

CoCENTRIX has leveraged 32 years of deep domain expertise and coupled this with the most entrepreneurial processes and technologies in order to guarantee that we can deliver the best solutions and services to our customers today and tomorrow.